Shipping Policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
$0.00 - $20.00 |
5 - 7 business days |
$4 |
|
$20.01 - $30.00 |
5 - 7 business days |
$6 |
|
$30.01 - $40.00 |
5 - 7 business days |
$8 |
|
$40.01 - $50.00 |
5 - 7 business days |
$9 |
|
$50.01 - more |
5 - 7 business days |
$11 |
International Shipping
We don't yet offer any shipping internationally. We apologize for the inconvenience and hope to have this ability in the near future.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@mycruiseon.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We promise not to rest until you're happy.
If you have any further questions, please don't hesitate to contact us at hello@mycruiseon.com.